3 Psychological aspects of plastic surgery
Synopsis
Plastic surgeons deal with the psychological needs and responses of their patients on a daily basis.
To determine whether a person is a suitable candidate for the requested surgical procedure, plastic surgeons must have a keen eye and intuitive sense, know the right questions to ask, and have the good judgment to learn from their past experiences, especially those in which errors were made.
The aim of this chapter is to provide the plastic surgeon with tools to determine the appropriateness of the patients’ requests, to assess their capacity to tolerate the requested procedure, and to predict the likelihood that they will be satisfied with the surgical results.
For a plastic surgeon to understand how psychological processes may affect a patient’s reactions to plastic surgery, the foundation lies in understanding the psyche – how it is formed and how it works.
Personality structure affects a patient’s experience of surgery and its accompanying alterations in body image; awareness of this is essential to good communication and rapport with a patient.
Body image and plastic surgery
Defining body image
Although it is mentioned casually and widely, the term body image actually describes a complex psychological abstraction. Real physical appearance is only a part of it, and body image has been defined as the mind–body relationship, the subjective perception of the body as seen through the mind’s eye, or the psychological effects of what a person looks like.1 In 1935, Schilder, one of the first to study body image, described it as a tri-dimensional scheme of one’s own body involving interpersonal, environmental, and temporal factors.2 Within his construct, body image is a result of what our bodies look like, what people say about how we look, our reactions to this input, the circumstances and community in which we grow up, and when key life events occur. Within this frame of reference, consider two examples:
Body image determines emotional response and behavior
When a person looks and thinks about himself or herself, a body image is formed. Individuals appraise themselves on the basis of this image, of their physical and mental abilities, and their relative success in the environment. This produces a psychological effect, with varying amounts of confidence or anxiety. These feelings of self-confidence or inadequacy will then influence their ability to perform. Thus, in dealing with other people and with life’s challenges and problems, one’s body image influences the amount of success that can be realized. Repeating this process over and over on a daily basis, we learn what can be accomplished and then use this information to direct our behavior. Goal-oriented patterns develop as we learn to avoid situations in which we are not effective and seek out those that reward our efforts. As we do this, others learn our strengths and weaknesses, and this further determines their response and behavior toward us.3
How plastic surgery changes body image
Plastic surgery is effective and useful to many patients because it changes body image. As long as this change is perceived by the patient as an enhancement, there will be resultant positive changes in his or her emotional life and behavioral patterns and, thus, improved quality of life. It is significant that plastic surgery tends to be undertaken at the time of one of the four stages of body image development discussed in the preceding section.4–6
Personality and character formation
Defense mechanisms
We use defense mechanisms to cope with the stresses of our internal and external worlds. These mechanisms are not under our conscious control and develop in response to our early life experiences. Our repertoire of defenses contributes to our character formation and enables us to forget painful experiences, to minimize or deny anxiety-provoking situations, and to evade unwanted impulses (sexual and aggressive).7 For purposes of understanding plastic surgical patients and their response to surgery, the defense mechanisms of regression, denial, projection, repression, distortion, somatization, intellectualization, rationalization, and sublimation are discussed.
Regression is a return to a previous stage of functioning or development to avoid anxiety or conflict.7 Regression may be seen in both healthy and unhealthy adaptations to illness. Patients have to undergo some degree of regression to allow themselves to be cared for when they are ill and to be in a dependent position. However, regression may get to a pathologic level when the patient acts in an infantile and helpless manner and is unable to participate as a partner in the medical care.
Denial is being consciously unaware of a painful aspect of reality. Through denial, patients invalidate unpleasant or unwanted bits of information and act as though they do not exist.7 Denial, like regression, can be adaptive or maladaptive in the medical setting. For example, a certain degree of denial can function to allow a patient to cope with an overwhelming feeling of helplessness or hopelessness in response to a diagnosis of terminal cancer. Denial becomes maladaptive when it interferes with a patient’s ability to participate in medical care. Denial need not be confronted when a patient is accepting appropriate medical treatment and participating in care. Denial can reach psychotic proportions in psychiatrically ill individuals.
Projection is when one attributes one’s unacknowledged feelings to others.7 Projection may be displayed by falsely attributing or misinterpreting attitudes, feelings, or intentions of others (e.g., “I’m not angry at her; she’s angry at me.”).
Repression involves keeping unwanted memories, thoughts, or feelings from conscious awareness.7 The patient who “forgets” unpleasant news that the physician tells her or him is likely to be repressing the disturbing thoughts or feelings.
Distortion occurs when patients grossly reshape external reality to suit their inner needs, including magical beliefs and delusional thinking.8
Somatization is when patients convert their psychic conflicts and conflicted feelings into body symptoms.8 The most common presentation of somatization is hypochondriasis.
Intellectualization is when the patient controls anxieties and impulses by excessively thinking about them rather than experiencing them.8 These thoughts are devoid of affect or feeling.
Rationalization is when the patient justifies his or her attitudes, beliefs, or behavior that might be unacceptable by inventing a convincing fallacy.8
Sublimation is the transformation of drives, feelings, and memories into healthy and creative outcomes.8
Perioperative psychological reactions
Even when the surgeon has preoperatively considered a patient to be a suitable candidate for surgery, it does not mean that he or she should cease to look for signs of psychological disturbance in the patient in the postoperative period. Transient episodes of anxiety or depression that last days to weeks after surgery have been reported in studies by Edgerton et al.9 and Meyer et al.10 A patient may experience psychiatric side-effects to various medications used preoperatively, intraoperatively, and postoperatively. The sudden onset of a new psychiatric symptom should suggest a medication-induced psychiatric side-effect. Perhaps one of the most profound reactions seen is lidocaine-induced delirium after regional limb surgery, in which a local anesthetic block was used. This can happen if there is an inadvertent intravenous injection of the anesthetic agent.
Mood improvement has been reported in a variety of cosmetic surgery patients postoperatively.11–20 Even the so-called high-risk patients, those thought most likely to have a poor psychological outcome, may show benefit after cosmetic surgery.21 These findings have led to the conclusion that cosmetic surgery can be psychologically beneficial even to patients with psychiatric conditions, assuming that they are properly managed by their physician and psychiatrist.22
The physician–patient relationship
Surgeons are invested with strong emotions by patients who are entrusting them with their bodies and lives. Patients may develop special feelings for their surgeons that are similar to those associated with figures of authority from their past.23 This may account for the idealization of the surgeon as the “miracle worker” or “savior”, as well as for some of the unwarranted angry feelings toward the surgeon. This is a phenomenon known as transference. The nature of the physician–patient relationship is extremely important to the success of the treatment of the seriously ill patient. Although many physicians are uncomfortable with the patients who develop feelings about them, it is important to recognize the phenomena of transference, counter-reaction, and counter-transference.
Personality styles and personality disorders
When personality traits become inflexible and maladaptive and cause either significant impairment in social or occupational functioning or subjective distress, they constitute a personality disorder.24 Personality disorders are generally apparent by late childhood or adolescence, continue throughout most of an individual’s adult life, and may become exaggerated in the older years.
There are four characteristics that all personality disorders share. They are: (1) an inflexible and maladaptive response to stress; (2) a disability in working and loving that is generally more serious and always more pervasive than that found in neurosis; (3) elicitation by interpersonal conflict; and (4) a peculiar capacity to “get under the skin” of others.25 Patients with personality disorders see the rest of the world, rather than themselves, as having a problem. They have little insight into their own behavior or its impact on others around them.
Obsessive-compulsive personality and personality disorder
Many individuals with an obsessive-compulsive personality are highly successful and productive members of the community. This personality style lends itself to efficiency, effectiveness, and goal-directed behavior. These individuals tend to deal with feelings by using intellectualization; are preoccupied with details, organization, and schedules; tend to be perfectionistic; are scrupulous about matters related to morality and ethics; have trouble delegating tasks to others; and can be rigid, stubborn, and miserly.26
Narcissistic personality and personality disorder
Narcissistic patients have an excessive need for admiration, an exaggerated sense of self-importance, and grandiose notions of their beauty and power. They have a sense of entitlement; can be exploitative of others to achieve their own ends; lack empathy towards others; can be envious of others or feel that others are envious of them, and may be arrogant and haughty in their behaviors and attitudes.26
Dependent personality and personality disorder
These patients exhibit clinging and submissive behavior, seemingly needing endless reassurance and support. They have great difficulty making daily decisions without an excessive amount of advice and reassurance. They want others to assume responsibility for their major decisions. They experience difficulty initiating actions because of a lack of self-confidence in their judgment and abilities. They often find it difficult to disagree with others because they fear rejection or disapproval. Dependent personalities have great discomfort when they are alone and are fearful that they cannot take care of themselves.26
Paranoid personality disorder
Paranoid patients have a pervasive mistrust and suspicion of others.26 They fear that motives are ill-intentioned and they suspect, with an insufficient basis in fact, that others are trying to harm, exploit, or injure them. They may attribute a malevolent intent to innocent remarks. They are unforgiving and bear grudges, even to seemingly benign slights. They perceive others as attacking their character or reputation and may respond angrily and with vindictiveness.
Under stress, paranoid individuals can develop brief psychotic episodes. It is preferable not to perform elective cosmetic surgery on such an individual. If the paranoid patient requires reconstructive surgery or other nonelective cosmetic surgery, it is important to respect the patient’s distance and interact with the patient in a professional manner, not attempting to get too close or friendly, because this behavior may be viewed with suspicion. The surgeon should be direct and answer questions in a candid and honest fashion. Any distortions by the patient that are noted by the surgeon should be addressed and discussed openly. Accusations should be neither disputed nor confirmed but explained as coming from illness rather than from any attempt to injure the patient.27
Histrionic personality and personality disorder
Histrionic26 patients tend to be excessively emotional and exhibit attention-seeking behavior. Although they are often lively, flirtatious, and dramatic, they continually demand to be the center of attention. If they feel the spotlight move away from them, they may do something dramatic to refocus attention on themselves (e.g., make a scene on the floor; call patient relations). They are highly suggestible and easily influenced by others and current fads. The plastic surgeon should take care in assessing this patient to ascertain the real reasons for seeking surgery.
Borderline personality disorder
Borderline patients26 have a pattern of unstable interpersonal relationships. They may have an identity disturbance characterized by shifting and changing senses of self, goals, values, and aspirations. Likewise, feeling states or moods can also show wild swings and variability. Borderline patients can be impulsive and often have trouble controlling their anger and emotions. Their behavior can be self-destructive and manipulative. They may engage in gambling, excessive money spending, binge eating, substance abuse, unsafe sex, or reckless driving. At the extreme, they may perform self-mutilating acts (cutting or burning), or suicidal behavior. Completed suicide occurs in 8–10% of such patients. During periods of extreme stress, transient paranoid ideation or dissociative symptoms (e.g., depersonalization) may occur but generally do not persist.
These patients generally respond best to the corrective experience of developing a trusting, stable relationship with the physician who does not retaliate in response to their angry and disruptive behaviors.28 Use of the resources of other healthcare providers, such as a psychiatric consultant for psychotherapy and psychopharmacotherapy or a nurse practitioner to “spread the transference,” can help make these patients feel adequately attended to and cared for. However, it is important for the surgeon to continue to care for them in the usual fashion because these other relationships are not a substitute for the surgeon’s relationship with them.
Strategies for management of the difficult patient
The hateful patient
The “hateful patient” is a term coined by James E. Groves in his seminal article in the New England Journal of Medicine.29 These are patients who often inspire dread in their physicians when they see their names on the appointment schedule. These patients often make a provider feel angry and helpless, leading to possible retaliation or confrontation. Who are these individuals? It is helpful to recognize these patients, to understand why they inspire negative feelings, and to manage their treatment on the basis of specific principles. One cannot pretend that negative feelings do not exist because failing to acknowledge these feelings can lead to suboptimal medical care.
The dependent clinger
Dependent clingers29 range from having mild requests for reassurance to demanding requests for many different forms of attention (such as analgesics, long explanations, caring, affection). These patients may be experienced as “bottomless pits” of neediness, and avoidance behaviors on the part of the physician may ensue.
The warning signs of the dependent clinger are the overly grateful patient who idealizes the physician, professes undying “love” and admiration, and behaves in a seductive manner. The physician becomes “the inexhaustible mother”; the patient becomes the “unplanned, unwanted, unlovable child.”29
The self-destructive denier
All physicians have patients who deny their illnesses.29 Denial is pathologic when it interferes with the patient’s ability to accept proper medical care for the illness. Otherwise, denial can be adaptive in coping with the illness.
The entitled demander
The entitled demander29 is fundamentally similar to the dependent clinger in neediness; however, the presentation is quite different. These patients are demanding, devaluing, and intimidating. These are the patients who threaten lawsuits or contact patient relations representatives when the medical staff does not fulfill their demands as they require.
Groves29 speaks eloquently about how to handle such a patient, as follows:
Manipulative help-rejecting complainers
No matter to what lengths the physician may go to help them, this is the group of patients who will try to thwart the help.29 They express their hopelessness that any physician can help them. They return to the physician’s office week after week to affirm that the recommended treatment failed once again. When one physician “fails” them, they shop for the next.
Surgical procedures and related psychological issues
Aesthetic facial surgery
Surgery of the aging face is done for the purpose of restoring a previously existing appearance or pre-existing image of the face. This type of surgery seems to require no dramatic body image readjustment30 because the aging face does not appear to be fully incorporated into the body image over time. This operation is generally successful and psychologically beneficial to the individual.
Procedures to rejuvenate the face are generally performed in the middle to later ages of life. This is a time of potential loss – of loved ones, of career, of friends and family, menopause, baldness, the empty nest left by children’s emancipation. In a study of facelift patients older than 50 years, Webb et al.11 found that 90% had lost an important person in the 5 years before surgery. Dunofsky31 found the study population of women who had facial cosmetic surgery to be more narcissistic and to have more problems with separation-individuation than the control group but to have no differences in self-esteem and social anxiety. Edgerton et al.32 found that 74% of facelift patients had been diagnosed with a psychiatric disorder.
Sarwer and Crerand33 looked at the various preoperative studies in the literature and found that clinical interview-based investigations identified a higher incidence of psychopathology in the cosmetic surgery population. However, when preoperative studies using standardized psychometric testing as part of the assessment were evaluated, little psychopathology was uncovered.
There have been various studies that alluded to greater psychological difficulties in male than in female facelift patients.32,34 However, the percentage of men having facelifts has increased during the past 20 years, with no clear increase in psychological difficulties postoperatively.
In Goin et al.’s study,35 the motivations for facelift surgery were related to feelings about aging in 70% of the patients, and most were satisfied with the results, even when they had some unrealistic expectations. Friel et al. also reported a similarly high satisfaction rate.36 The study of Leist et al.37 revealed that about 13% of patients were dissatisfied with their surgical results.
Rhinoplasty
The literature is filled with articles and studies about the patients who seek rhinoplasty. In general, older studies of this group of patients suggested a great deal of psychopathology. In 1975, Gibson and Connolly38 studied rhinoplasty patients 10 years postoperatively and found a high level (38%) of psychopathology, including schizophrenia. They compared this group with a trauma and disease group, in which they found only 8% with a psychological disorder. Wright and Wright39 found a high level of psychopathology based on psychological testing measures (Minnesota Multiphasic Personality Inventory) in their controlled study of rhinoplasty patients. Compared with the control group, patients seeking rhinoplasty were more self-critical, more sensitive to others’ opinions of them, and more restless. The most consistent personality diagnosis was “inadequate personality,” which probably translates into “dependent personality” by today’s diagnostic nomenclature. Hay and Heather’s 1973 study16 of 45 rhinoplasty patients demonstrated psychological disturbance in about 58% of the study group. Micheli-Pellegrini and Manfrida’s study40 as well as Linn and Goldman’s study41 also revealed a high incidence of psychopathology. Zahiroddin et al., however, found no significant difference in the rate of psychiatric disturbance and the decision to undergo rhinoplasty.42
There has been much focus in the plastic surgery literature on the so-called minimal defect rhinoplasty patient. The 1960 study of Jacobson et al.43 looked at 20 consecutive men requesting cosmetic surgery for “minimal defects.” The most requested procedure was rhinoplasty. All but two of the patients (those two refused psychological evaluation) were found to have psychiatric diagnoses. Seven were found to have psychosis; four were found to be neurotic; seven had personality disorders. Half of the patients underwent the procedure, and more than 50% of these surgical patients had postoperative psychological problems, including one suicide attempt.
However, not all studies have supported a link between rhinoplasty and psychopathology, and in actual practice, a great majority of rhinoplasty patients seem to benefit from the surgery. The patients described by Linn and Goldman41 reacted with “elation” after the surgery and shortly afterwards, were no longer preoccupied with their nose and were pleased with the cosmetic results. They found an overall improvement in the patient’s level of adjustment. They hypothesized that the anatomic changes made to the nose and subsequent change in others’ behavior toward the patient led to a release of the psychic energy attached to the nose. Goin and Goin’s study44

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